Responsibilities
- Act as the primary technical liaison between clients and internal Product, Platform, and Delivery teams
- Lead end‑to‑end technical engagement, from high‑level requirements analysis through design, testing, deployment, and production support
- Produce and maintain technical documentation, including solution designs, user stories, timelines, and non‑functional requirements
- Communicate technical status, risks, dependencies, and progress to clients in a clear and structured manner
- Perform technical analysis and troubleshooting, deliver fixes via configuration changes, scripts, data patches, or defined workarounds
- Support testing phases including sprint testing, SIT, UAT, and performance/load testing
- Contribute to test automation and CI/CD processes where applicable
- Collaborate effectively across teams and contribute to continuous improvement and team objectives
Requirements
- (Must) Language fluency both in English and Japanese for reading/writing and speaking/listening
- (Must) Strong knowledge or experience of securities systems and financial market operations
- (Must) Hands‑on technical experience with system configuration, scripting, data imports, technical analysis, debugging, troubleshooting, and DevOps practices
- (Must) Programming experience with the ability to perform data querying and analysis using SQL and scripts
- Strong analytical and problem‑solving skills
- Proven ability to rapidly learn new systems, platforms, and architectures
- (Plus) Experience with CI/CD pipelines and development workflows, like Azure DevOps, Jira, Git, release management
- (Plus) Working knowledge of the Microsoft technology stack, including Windows OS, SQL Server, IIS (or equivalent web servers), and Visual Studio
- (Plus) Experience with shell scripting, object‑oriented and multi‑threaded programming, with exposure to C# and PowerShell